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Privacy Policy

This Privacy Policy describes how your personal information is collected, stored and disclosed when you use our services, including our website and clinic services. The information is held up to 8 years.

Information We Collect

We collect personal information that you provide when you use our services or communicate with us. This may include:

  • Contact information such as your name, email address, phone number and mailing address.
  • Health information relevant to your treatment, including medical history and current symptoms.
  • Payment information, such as credit card details for billing purposes.
  • Communications with us, including emails and other correspondence.

How We Use Your Information

Collected information is used for the following purposes

  • Providing chiropractic services and treatments.
  • Processing payments and billing.
  • Communicating with you about appointments, treatment plans and other relevant matters.
  • Responding to inquiries and providing customer support.
  • Improving our services and website.

Data Security

We take reasonable measures to protect the confidentiality and security of your personal information. This includes implementing appropriate technical and organizational measures to prevent unauthorised access, disclosure, alteration, or destruction of your data.

Disclosure of Personal Information

We may disclose your Personal Information in the following circumstances:

  • To healthcare providers and staff involved in your treatment as long as your consent is provided
  • To third-party service providers who assist us in providing services, such as payment processing and appointment scheduling.
  • When required by law or to comply with a legal obligation.

Your Rights

You have the right to access, correct or delete your personal information. You may also request that we restrict the processing of your data or object to its processing. To exercise these rights, please contact us using the information provided below.

Changes to this Privacy Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on our website and your continued use of our services after the posting of changes will constitute your acceptance of such changes.

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